Terms of service

Living a Quantum Life – Terms of Service

Welcome to Living a Quantum Life—a place where growth, inspiration, and community come together.
We’re so glad you’re here.

These Terms of Service outline the guidelines and expectations when you interact with our website, workshops, coaching, products, and services. They exist not to be intimidating, but to protect both you and us, ensuring that everything runs smoothly and with integrity.

By using our website or making a purchase, you agree to these Terms of Service.

1. Who We Are

Living a Quantum Life is operated by Kelly-Rae Campbell Duguid and our wonderful team.
We offer in-person and virtual workshops, coaching, self-study courses, meditations, and thoughtfully curated products—all designed to help you live with clarity, joy, and purpose.

Our business is based in Sherwood Park, Alberta, Canada.
Our website: www.livingaquantumlife.com
Email: connect@livingaquantumlife.com

2. Using Our Website & Services

When you access our website, purchase a product, book a workshop, or join a coaching session, you agree to:

  • Be honest and respectful in your interactions with us and other community members.
  • Use our content, courses, and products for personal use only.
    Sharing or reselling our materials without permission isn’t okay.
  • Not misuse or hack our website or content.
    We aim to keep this a safe and uplifting space for everyone.

We reserve the right to refuse service to anyone who violates these values of respect and integrity.

3. Purchases & Payments

When you purchase any of our offerings:

  • Payment is required at the time of purchase unless otherwise stated.
  • All prices are listed in Canadian Dollars (CAD) unless indicated otherwise.
  • We use trusted third-party payment providers like Shopify, Stripe, and PayPal.
    Your payment information is secure, and we never store your card details.
  • Once your order is placed, you’ll receive a confirmation email.
    If you don’t see it, check your spam folder or reach out to us.

4. Refunds, Cancellations & Exchanges

We want every purchase to feel good, but we understand life happens.
Our Return & Exchange Policy outlines the details for all types of purchases (events, coaching, digital, and physical products).
You can read it in full here: Return & Exchange Policy.

The short version:

  • Workshops & Coaching: Refunds or credits are available with advance notice—details vary by type.
  • Digital Products: All sales are final, but we’ll work with you if something isn’t right.
  • Physical Products: Exchanges within 14 days in new condition.
    We do not offer refunds on physical products.

We believe in fairness and encourage you to reach out if you need support.

5. Personal Growth & Well-Being Disclaimer

Our offerings are designed to support your personal development, self-awareness, and overall well-being.

However:

  • Workshops, meditations, and coaching are not medical or psychological treatment.
  • We do not diagnose, treat, or cure health conditions.
  • Our services complement, but do not replace, professional health care.

Please consult a qualified professional if you are experiencing a medical, mental health, or crisis situation.

6. Copyright & Intellectual Property

All content on our website and within our workshops, meditations, courses, and products is our original work—created with love and care.
This includes text, images, videos, audio, and digital downloads.

What You Can Do:

  • Enjoy our content for your personal use.
  • Share your experience with friends and social media (we love that!).

What You Cannot Do Without Permission:

  • Copy, reproduce, or distribute our materials.
  • Use our content for commercial purposes or resale.
  • Claim our work as your own.

If you’d like to collaborate or request permission for special use, just ask.
We’re always open to beautiful partnerships.

7. Third-Party Services

We work with trusted platforms like Shopify, Stripe, PayPal, Zoom, Omnify, and others to provide the best experience for you.

While we choose partners with high standards, we cannot control their systems.
If you experience any issues with a third-party service, please let us know—we’ll advocate on your behalf whenever possible.

8. Limitation of Liability

We work hard to ensure everything runs smoothly, but technology and human error happen sometimes.

  • We cannot guarantee our website will be error-free or available 100% of the time.
  • We are not responsible for any indirect, incidental, or consequential damages arising from your use of our website or services.

That said—if something goes wrong, we want to make it right.
Please reach out and we’ll work together to find a solution.

9. Governing Law

Our business is based in Sherwood Park, Alberta, Canada, and these terms are governed by the laws of Alberta and Canada.

If any part of these Terms is found to be invalid or unenforceable, the rest will still apply.

10. Updates to These Terms

We may update these Terms of Service occasionally to reflect changes in our offerings, policies, or legal requirements.

The latest version will always be available on our website.
By continuing to use our site or services after any updates, you agree to the revised Terms.

11. Contact Us

If you have any questions about these Terms of Service—or anything else—please reach out:

📧 Email: connect@livingaquantumlife.com
📞 Phone: 780-292-5099

With gratitude and warmth,
Kelly-Rae 💛